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Posts Tagged ‘citizens’


The biomimicry pattern of the Human Hive (aka city) draws on fractal patterns and systems in play in our global ecology and human species.

Integral City International Faces

Homo sapiens sapiens is supposedly the most advanced species of the vertebrates. We have developed four types of cities in our Human Hive line. Moreover we have also developed four roles that are active in our cities similar to the four roles in the beehive.

The four types of cities I want to consider are Traditional, Smart, Resilient and Integral. Together they form an evolutionary spectrum.

In this blog series, I will only point out the Traditional City, driven by managing the transactional exchanges of the basics of life but will not spend time on it. I am more interested in exploring the potential of the Smart City driven by technology and industry; the Resilient city driven by ecological and eco-regional interdependencies; and the Integral City driven by the flex and flow of cultures, consciousness and care – the very energies of the Master Code.

4 + 1 Roles

Now let’s explore the 4 roles of the Human Hive.

In the Human Hive, I have noticed that the 4 bee roles provide a fractal pattern filled by what I call the 4 Voices of the City.

  • Who are our Forager-Producers?  I think of them as Citizens
  • Who are our Diversity Generators? I think of them Business (Private Sector)
  • Who are our Resource Allocators? I think of them as Civic Managers (Government and Agency Sector)
  • Who are our Integrators? I think of them as Civil Society (our NFP/NGO sector)

These voices/roles in the human hive follow the same fractal patterns of roles that the bees have evolved. And not surprisingly others have noticed similar fractal patterns in organizations and nations. Dr. Ichak Adizes has noticed these patterns in family behaviors and applied these same roles to organizations as: Producers, Entrepreneurs, Administrators and Integrators – his famous PAEI pattern.

Moreover, I take the license of suggesting that the Pope himself has chosen “Integral Ecology” as the title of a key chapter in his encyclical “Laudato Si”, because he recognizes the ecological realities that permeate life at all human scales.

I am curious, as a Reader – while you are doing your work in the city – would you name your role as Resource Allocator or Civic Manager? Diversity Generator or Business/Private Entrepreneur? Forager-Producer or Citizen? Or perhaps Integrator or Civil Society? Or maybe a combination of multiple roles?

As you compare notes with voices/roles in other cities – will you remember to see that at another fractal scale that city’s roles act as the important fifth voice/role of the inter-city competitor?

For Human Hives all five roles in all city types are critical for cities to survive and thrive.

(This blog is one of a series on Waking Up the Human Hive Beyond the Smart, Resilient City to the Integral City – thinking notes for a keynote speech at IDG’s IT Smart Cities Conference, September 23, 2015, Amersfoort, NL.)

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Humans and the cities we have created are permanently locked into a never-ending learning cycle, to create ever more complex adaptations to protect increasingly more complex cities.

Integral Life PlanetCity2

In the Integral City 2.0 Online Conference (2012), five critical threats to human populations in cities were identified: climate, energy, water, food and finance (Hamilton et al., 2013; Hamilton and Sanders, 2013). These threats, are deeply interconnected and must be viewed within a systemic framework that considers all five sets of intelligences in cities – Contextual, Integral (Individual/Collective), Strategic and Evolutionary.

In keeping with my contemplation of the Nattrass article “How ARE we to go on together: Our Evolutionary Crossroads” I want to consider the story we tell ourselves about climate – and how that story may be increasing the dissonance we (as a species) are experiencing as individuals, organizations, cities and the planet.

I propose that the growing magnitude of this dissonance about climate change is exactly what we need in order to make a significant leap in our collective worldviews about climate change.

The Nattrasses bring this dissonance sharply to mind as they reflect on the increasingly anxious questions that have emerged since our early doubts about human relationship to Nature (a form of Collective Intelligence). They ask (as could our mothers too).

  • Is humanity bankrupting nature?
  • Is humanity on a collision course with the natural world?
  • What is our ecological footprint?
  • What are ecosystem services and how do we calculate their value?
  • Are human activities causing climate change?
  • What are the limits to growth on this planet?
  • Is there a population bomb ticking?
  • Can we meet our needs today and leave enough for future generations to meet theirs as well?
  • What does it mean to overshoot ecological capacity?

 

However, the integral perspective on the cycle of human learning (well explored by Clare Graves) observes that why humans learn depends on precisely their encounters/relationships with dissonance. Without experiencing dissonance we essentially are not motivated to change and so we don’t change!

Many believe that the greatest dissonance the globe faces today is climate change. It is impacting all life forms, including ours. The disturbing situation is though, that we cannot definitively say what is causing climate change? But however, we define the causal equation it appears that human behavior is a contributing factor. And commensurately human intelligence is required to mitigate, adapt and if possible prevent it.

Climate is inescapably a prime element of the habitats in which we live – including and probably especially cities. As individuals we co-exist with our habitats from the smallest personal social scales (Map 2) to the largest Kosmic scales (Map 4, Map 5). Within these inner and outer spectra of human groupings (Map 2) and environmental contexts, we co-create and co-evolve with our habitats.

Earlier in this 21st century cities became the habitats of 50%+ of humanity (90% in developed world). Cities are the most complex human system yet created. As social holons they are complex adaptive systems with potential for orders of learning that magnify the intelligence of any one individual, family, group, organization, sector or neighbourhood. The Nattrasses (2015) point out:

Virtually any [person, team and] organization of any substance has its worldview, its system of intelligibility, rooted firmly in the Old Story. Each operates, and succeeds or fails, within the underlying assumptions found in the Old Story. In turn, individual organizations must still operate within a global system that is also massively embedded in the Old Story.  And in order for any organization to be an influential leader of change for sustainability, it must continue to be successful within the existing Old Story system. Public companies, for example, must continue to show growth and profits, and report them to shareholders every three months, all the while trying to revision and recreate the company and its markets from a sustainability perspective. The task we face is like nothing that has ever taken place in industrial society—it is comparable to rebuilding a jet liner while in flight 10,000 meters above ground.  How do leaders help lead this transformation from inside the very systems that need to change, while at the same time avoiding major economic or social disruptions?

Cities are containers of holons, social holons, relationships, exchanges and emergents – at every scale. As a whole I have long considered them to be a massively complex meshwork. But in practice cities are actually meshworks of meshworks. [See the full definition of meshworking intelligence here.]

The operational values of meshworks in living systems is that they enable a continuous stream of natural, living complex structures to emerge – so that the living system can make the most efficient use of energy by capturing the structures (and infrastructures) that have enabled survival and sustainability; for example this is how all the structures that enable cities to function have emerged – from family hearths, to clans, kingdoms, bureaucracies, businesses social networks, communications systems and global alliances (Map 4). At the same time effective meshworks ensure that background activity never stops self-organizing – thus enabling creative adaptation and emergence (e.g. the activities of inventors, artists, researchers, entrepreneurs, developers, etc.).

This “natural” meshworking capacity of human systems has never been successfully suppressed in the long run, by any governance system, technology or habitat – because the nature of earthly life has ensured that dissonance is always with us – challenging our hierarchies and demanding new solutions for life-threatening problems. But as the Nattrasses point out, the assumptions and worldviews in the Old Story of how cities work, have entrenched the blindness to the impact of human influence on climate change (whatever the cause) into the very organs (organizations) of the living city itself.

The bad news is that cities converge all the problems and potentials of humanity into a vortex of toxic threats. The good news is that cities converge all the problems and potentials of humanity into a spiral of dissonances that trigger the emergence of possibilities and intelligences. (In fact I have suggested that Integral Cities that are alive, resilient and optimized operate with a suite of 12 intelligences (in 5 sets).)

The dissonances caused by climate change challenge all five sets of city intelligences:  Contexting/ Integral – Individual and Collective /Strategic/ Evolutionary.

Integral City Compass

Integral City: 12  Intelligences

As we are waking up to the very real threats of climate change to our cities, our 4 city Voices act like clumsy children who are not yet effective managers of their bio/psycho/cultural/social capacities. As cities we are bumbling around – but, because we are noticing that the Old Story of the mechanical city does not answer all the questions that arise, our dissonances are thrown back in our collective face(s). In other words, our city habitats let us know in very real terms when our learning is not sufficient to the task at hand.

As Brian and Mary Nattrass point out, we have come to a place on this planet where we have never been before. As a species who has hardly reached our teenagehood, we long for parents who might give us another story to explain life.

Rio, Kyoto, Seattle, Copenhagen, Paris

But, cities as the most complex human system we have yet created are discovering that we will have to parent ourselves. One by one cities are learning the hard lessons and bit by bit, we are teaching the human systems within our cities the difficult learning lessons of climate change pioneers. By extension these cities on the early-change bandwagon are beginning to share their hard lessons with our planet of cities – as each becomes ready to learn (i.e. when the dissonance meter gets loud enough, such as happened in New Orleans and Sendai).

As the clarion call for climate change awareness has sounded now for more than a quarter century, the early storytellers of this New Story have despaired at what has seemed collective deafness. They expected nations and organizations to take the lead. But now we see that it is perhaps not surprising that cities have taken the lead, and continue to be at the forefront of storytellers of a different way.

Cities as convergences of human capacities have the most to lose by not addressing climate change. They sit at the nexus points of Earth’s greatest tectonic contractions, water flows, air sheds, food production, energy consumption and material production. And they also concentrate the greatest quantity of evolutionary intelligence to focus on the problems at hand.

Many early adopters have agonized over the apparent resistance of organizations to respond effectively (or at all) to climate change. But by definition successful organizations have not only been anchored in the Old Story – they have verified it, sustained it and perpetuated it (as the Nattrasses noted above).

But with the lenses of complexity, living systems and evolutionary wholeness, we realize that cities are a more complex order of human systems than organizations. Cities are effectively organizations of organizations. And that is why a meshwork (discussed above) is the (fractal) explanation of how they become effective at working together.

So now that our cities have woken up and see strategies for climate change, what role can cities play in changing the story of climate change? More precisely what roles can the 4 Voices of the city working together play in transitioning from the Old Story to the New Story?

Citizens can:

  1. Ask the tough questions
  2. Keep wellbeing in mind
  3. Practise the Master Code

Civic Managers can:

  1. Connect all the systems inside the city and between cities
  2. Take Governance initiatives – defy federal/national/global resistances
  3. Amplify governance initiatives (like Obama’s announcements of US/China Climate Change Agreement)
  4. Emerge the new structure(s) by prototyping and experimenting. (Like Curitiba building the city for people not cars).

Civil Society can:

  1. Convene the intelligence/story challengers/researchers for ongoing forums of discovery (Rio, Kyoto, Seattle, Copenhagen, Paris have not been in vein – each convening has moved the story forward).
  2. Create Metrics and Collect the Indicators – ISO Standard for Cities
  3. Mediate smaller the effectiveness and capacity of all scales – both those smaller than cities such as organizations and those larger scales like nations and the planet itself

Developers, Researchers and Business can:

  1. Prototype change
  2. Align organizations of organizations – learn how to meshwork with intention
  3. Keep the meshwork a living, intentional capacity building process.

A final word from Brian and Mary Nattrass:

In the thousands of years of remembered human histories, it has been expressed in many ways in many times among many peoples that we are that being who lives between Heaven and Earth—ever torn between the god-like qualities of our highest selves and the bestial qualities of our animal selves. Never in our history as a species have we been so urgently called to live and be inspired by the qualities of our better natures; and to grow beyond the tug of our weaker selves. This is a challenge for us as individuals just as much as for our organizations and our society—because ultimately, our organizations and our societies are only expressions of us. So we come now to our evolutionary challenge—the very real challenge of our time. It is the story we are still writing together. It is that socially negotiated story that will ultimately answer the question: How are we to go on together?

It is my contention that key cities are at the stage of evolution where the dissonances they are experiencing have awakened them to being proactive on their own behalf and on behalf of the planet of cities. These cities who are early adopters of the New Integral City story are creating the habitats that will enable us all to go on together.

 

References

Graves, C. (2005). The Never Ending Quest: A Treatise on an Emergent Cyclical Conception of Adult Behavioral Systems and Their Development. Santa Barbara, CA: ECLET Publishing.

Hamilton, M. (2008). Integral City: Evolutionary Intelligences for the Human Hive. Gabriola Island BC: New Society Publishers.

Hamilton, M., & Sanders, B. (2013). Integral City 2.0 Online Conference 2012 Proceedings: A Radically Optimistic Inquiry Into Operating System 2.0 M. Hamilton (Ed.)   Retrieved from http://www.scribd.com/doc/120713339/Integral-City-2-0-Online-Conference-2012-A-Radically-Optimistic-Inquiry-into-Operating-System-2-0

Hamilton, M., & etal. (2013). Integral City 2.0 Online Conference 2012 Appendices: A Radically Optimistic Inquiry Into Operating System 2.0 – 36 Interviews M. Hamilton (Ed.)   Retrieved from http://www.scribd.com/doc/123005653/Integral-City-2-0-Online-Conference-2012-Appendices-A-Radically-Optimistic-Inquiry-into-Operating-System-2-0-36-Interviews

Nattrass, B., & Nattrass, M. (2015). How ARE We To Go On Together? Our Evolutionary Crossroads. Integral Leadership Review January-February (Canada Issue). Retrieved from http://integralleadershipreview.com/12795-215-go-together-evolutionary-crossroads/

 

This blog is one of a series that explores the relevance and application of ideas to the Integral City, in the articles published in the Integral Leadership Review – Canada Issue, 2015, curated and Guest Edited by Marilyn Hamilton.

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International \Organization for Standards (ISO) has announced a new standard for quality of life in cities.

In London, UK on November 17-18, 2014, ISO in conjunction the World Council on City Data (WCCD) launches the  the first international standard for sustainable cities, ISO 37120: Sustainable development of communities — Indicators for city services and quality of life.

Working with cities who want a standard created by and for cities, WCCD and ISO 37120 have announced an initial suite of 46 indicators.  These indicators, enable the 4 Voices of the City, to access objective, verified (by auditors) vital signs (aka indicators) to to compare services and performance levels with other cities around the world. Civic managers (generally the policy makers in the city) can now be held accountable by citizens, businesses and civil society organizations by using the ISO 37120 standards as a tool that is  evidence based and annually updated.

ISO lists the benefits of the standard for cities as providing:

• More effective governance and delivery of services
• Local and international benchmarking and planning
• Informed decision making for policy makers and city managers
• Learning across cities
• Recognition by international entities
• Leverage for funding by cities with senior levels of government
• Framework for sustainability planning
• Transparency and open data for investment attractiveness

The WCCD has identified 20 foundation cities who have agreed to adopt ISO 37120 and help build the WCCD, basing its initial set of indicators on 17 Themes.

 

As we have written elsewhere, for an Integral City, key city indicators must be balanced amongst the four quadrants and based on the city as a living, complex adaptive system. While at least one of the key indicators we have been tracking since our Integral City 2.0 Online Conference is missing (Food) – we think this looks like a promising start with proxies for all the quadrants in place. Moreover, the 20 foundation cities are distributed around the world, so that they will seed the growth of the indicators in different geographies and cultures. (Bogotá, Guadalajara, Boston, Toronto, London, Barcelona, Amsterdam, Rotterdam, Helsinki, Arnman, Dubai, Makkah, Minna, Johannesburg, Haiphong, Shanghai, Makati, Melbourne).

Kudos to the working teams at WCCD and all the cities who have participated!!!

Key information in this blog was gleaned from Meeting of the Minds, webinar on New Urban Indicators for City Services and Quality of Life  http://cityminded.org/cal/new-urban-indicators-city-services-quality-life

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I am Integral City.

Web of Conversations

Web of Conversations

I am a web of constant, connecting, mysteriously transformative conversations,

manifesting the 12 City Intelligences,[i] amongst my 4 voices[ii]

citizens, government, organizations, and businesses.

Some people align towards,

others resist,

co-creating a more beautiful and sustainable world.

Worldviews expand from self, to city, to world, then kosmocentric embrace,

honoring life-giving values,

redesigning ways for all my voices to relate

as they reshape systems

in the ecology of thoughts

as it evolves into greater intelligence and caring.

 

Some of my voices are Meshworkers,[iii]

asking in their connecting conversations:

“What dissolves or bypasses barriers and opens flow for life-giving change?”

They see specific potentials for more intelligence and evolution into a beautiful future.

They connect increasingly with one another and with Peer Spirits in and beyond Integral City

into the Planet of Cities.

They design new systems

through collective intelligence,

building new capacities in all my voices,

unblocking stuck systems,

and co-creating solutions

which embody within me,

Integral City,

Gaia’s desire for resilience.

~~~

This essay is part of a collection of dialogic essays written to celebrate the New Story of the City. We publish them in the week of the first World Cities Day (October 31) having first been inspired by by Kosmos Journal‘s invitation to tell a new story. Our team of Integral City Constellation Voices, Peer Spirits and Essayists includes: Joan Arnott, Alia Aurami, Cherie Beck, Diana Claire Douglas, Marilyn Hamilton, Linda Shore

The Voices in this dialogue are: Spirit of Integral City, Gaia, Integral City, Peer Spirits, Communities of Practice.

Each  voice is introduced by the Stage Directions:

Welcome, Connecting One(s), to this sapient circle. We gather here to constellate Indra’s Net for our Planet of Cities around this question “How does Integral City Connect for Change in Service to a Planet of Cities?” ( first asked by Kosmos Journal).  Welcome to you, Peer Spirits, who long to connect to the City and her Communities of Practice, to Gaia, and to Spirit who energizes us all. Listen …Integral City speaks …

Endnotes:

[i] Integral City 12 Intelligences

[ii] 4 voices of Integral City

[iii] Meshworking Intelligence practiced by the Hague Center’s Anne-Marie Voorhoeve

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Three Learning Lhabitats have explored the 4 Voices of the City in the United States, Canada and Europe in the last year. This blog considers how comparing the results from Learning Lhabitats at the Integral Theory Conference 2013, Federation of Canadian Municipalities Sustainability Conference 2014 and Integral Europe Conference  2014 serves as Gateways to our Planet of Cities, that open wider understanding of the role of the Citizen Voice in the city. (Integral City has characterized Citizens as the Producers and Conformity Enforcers of the City.)

Citizens from Many Cultures

IEC 2014: Citizens from Many Cultures

Profiles of the Co-Researchers

In collecting this data, it is interesting to note the profile of the participants in each conference. The Integral Theory Conference 2013, located in San Francisco, USA, attracted thinkers and theorists with a major interest and focus on integral points of view – a group that were heavily weighted in the Upper Left /Consciousness Quadrant of the Integral Model. At the same time, this group self-identified as being strongly biased in favour of Innovators and Business or Diversity Generators.

The Federation of Canadian Municipality Sustainability Conference 2014, located in Prince Edward Island, Canada, attracted Mayors, City Managers and Civic Leaders with an interest in sustainability and action orientation. So from an integral perspective this group were heavily weighted in the Upper Right/Action and Lower Right/Systems Quadrants of the Integral Model. This group by definition were Civic Managers or Resource Allocators.

Finally the Integral Europe Conference 2014, located in Budapest, Hungary, attracted a diversity of cultures and actors from across Europe (with smaller representation from other non-European nations) who were heavily weighted in the Lower Left/ Cultural Quadrant of the Integral Model. This group had a strong predisposition to be Inner Judges from Civil Society (with a strong showing from Business as well.)

These three groups give us an in interesting sampling of the I/We/It/Its perspectives on the Citizen in the Integral City. Figure 1 sets out the comparison of the 3 Groups.

Figure 1: Comparing Voices of Citizens: ITC, FCM, IEC

 Qualities of the Citizen Voice

Each Learning Lhabitat was asked to define the qualities of the Citizen Voice. Expanding on the results of the ITC2013 Learning Lhabitat, into a more worldcentric view at IEC2014, we can now see that Citizens are appreciated for the many “Spiral Colours” that they represent. Citizens are growing into the “new normal” as a positive force of change.

Citizens represent innovation in many ways connected to a higher purpose, that even goes beyond the usual polarities of I/We into “All-of-Us and the Planet”. They can be “idea seeds” for a higher purpose with a strong need for “being home” and a sense of belonging.

With this in mind, not surprisingly, Citizens want to connect to others and bring a passion for community – even a love energy to how they communicate. The ITC group thought that, “Citizens just want to have fun”. But this also makes them action oriented and even willing to follow a path that will work.

IEC participants pointed out that, Citizens, taken as a whole have the “power of the many” which can be joined into teamwork that is adaptable and flexible.

However, the FCM Civic Managers, flagged the propensity of Citizens to lead “revolutions” and protest change that does not support sometimes self-centred and narrow views. They warned of NIMBYism (not in my backyard) and flagged a special order of Citizen shadow, called PANE (people against nearly everything).

Even the positive thinkers at ITC identified the ineffectiveness of Citizens who feel powerless and isolated. They may show signs of apathy because “people with Inside Knowledge” who know the system (as previous Civic Managers or Councillors) and/or be the source of resistance to change.

However, as the FCM group pointed out, conflict can make Citizens think and reassess situations. Change is inevitable and Citizens who are able to practise the positive qualities embedded in Higher Purpose and Positive Connections can use conflict as a creative force to move forward.

The Value of Multiple Perspectives

These Learning Lhabitats are helping us see how Citizens see themselves, each other, their city and the world. In these LLhabs, Citizens are discovering their power-making force in the Integral City, and how to confront the shadows that can reduce their quality of life.

In the companion blogs (Civil Society, Civic Managers, Business)  we will look at the other three Voices of the City revealed in our trio of Learning Lhabitats.

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What happens when business leaders expand their skills in service to thriving that is greater than just the success of one organization? The Integral Community hopes and dreams that leaders will transfer their leadership skills into their organization and impact the success of their employees. In turn the improvement of leadership skills throughout the organization should impact how business departments operate successfully. In turn, both internal and external stakeholders enjoy the benefits of greater effectiveness, more efficiency and authentic caring. And when they work together within a sector and even across sectors, everyone in the city can be set on a road to success and thriving. This grows opportunity in a virtuous circle.

Business Voice Catalyses 4 Voices of  Durant

Business Voice Catalyses 4 Voices of Durant

The five segments of the stakeholder model [employees, customers, partners, communities and stakeholders] are interdependent and equally influential over one another, and as such shape the business ideals of our organization. (Quotation from First United Bank website.)

This is what happens when leaders, organization and employees notice that their city needs to join hands to improve the wellbeing of the whole system using a multi-stakeholder approach they have learned builds success in their organizations have implemented. In Durant Oklahoma, it turns out that two business leaders set out to find a way to apply the integral principles of leadership and organization development to other stakeholders in the city. Greg Massey of First United Bank and Gary Baton of the Choctaw Nation, working together. inquired how could they  make a difference that will make a difference at the scale of the city of Durant?

Following a suggestion from their organizational development consultant and coach, (Stagen) they invited in Integral City Meshworks for a discovery tour of the city. The 2-day tour brought together the 4 Voices of the city (1) into several dialogues that inquired:

  • What works well around here?
  • What is not working so well around here?
  • What do we envision for the future of our city?

By the end of the tour the business leaders had demonstrated that bringing together the 4 Voices of the city coalesces authority, power and influence in service to a cause greater than any one of them could accomplish alone – namely the wellbeing of the whole city. Greg and Gary, as conscious business leaders have started to pay forward the core lessons of their own leadership and organization development, acting as catalysts for collaboration across the sectors, voices and values of the city. Now they are broadening the involvement of other businesses and organizations in the city in order to prepare for a visioning process that will embrace all 4 Voices of Durant.

This is a powerful role for the Voice of Business to initiate and support in any city – aligning the whole city system to co-develop a strategy for future development that involves all 4 Voices in the city.

Endnote:

(1)     4 Voices of the City: Citizens, Civil Society, Civic Managers, Business

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As more cities start to experiment with an Integral City paradigm, a collection of case studies is asking to be written. Four cities in four different countries, disclose the power of engaging with the 4 Voices of the City, but each with a different inaugurating voice.

4 Voices 4 Cities 4 Countries

4 Voices 4 Cities 4 Countries

Abbotsford, BC, Canada is the city where I have worked the longest in catalyzing Integral City principles. Why? Because I live here and have had the first and longest provocation to look at this city so close at hand. In fact, by now, I have many stories to tell about Abbotsford. Some of them have already been documented: The Maple Leaf Meme Project; Imagine Abbotsford; Welcoming and Inclusive Communities. In this series, I will re-tell the story of Imagine Abbotsford through the lens of the Voice of the Citizen.

Ekurhuleni, South Africa invited me to work on their futures-focused project to discover a practical vision for the city in 2050, from which they could backcast strategies to realize it from today forward. Their incentive came from the Voice of the City Manager.

Leon, Mexico brought me to their industrial city to support a multi-stakeholder initiative to strengthen their cultural and social fabric. Their energy came from the Voice of Civil Society.

Durant, Oklahoma is working towards a new vision of the future that builds on traditional values and leverages new economic opportunities through tourism. Their intention comes from two organizations who share a strong Voice of Business.

The following blogs will tell these stories and show how any of the 4 Voices can be a fulcrum point for nurturing the qualities of an Integral City.

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Like community musical impresarios, Beth Sanders and Dnyanesh Deshpande are innovators in composing, scoring and conducting an Integral City 2.0 planning process for mature neighbourhood planning. In 2013 this civic meshworker (Beth) and city planner (Dnyanesh) guided the 4 Voices of Strathcona County, Alberta, through a planning process that inspired  uncommon participation, intelligent engagement and sustainable futures.

Strathcona 4 Voices Participatory Circle

Strathcona 4 Voices Participatory Circle

I would like to recognize their accomplishment and explain why it enacts a significant performance occasion for Integral City 2.0.

Innovation

Firstly the Planning Maestros (PM) took a meta-design approach to creating an expertly informed self-organizing process. Like composing a 3 movement symphony, they designed the project in 3 phases each of which related to a core Integral City Strategic Intelligence: Asking Questions (Inquiry Intelligence); Coming Up With a Strategy (Navigation Intelligence); Implementing a Strategy (Meshworking Intelligence).

With this meta-design in place, they were able to use many Integral City Intelligences as they  applied Integral City Practical Steps to clearly provide the context for environmental performance analysis (Eco Intelligence);  situate the Purpose for the Mature Neighbourhood Study  (Structural Intelligence); summarize the Assumptions behind the people, priorities and place (Storytelling Intelligence); and explain the comprehensive Consultation Framework of the first phase of the project (Integral Intelligence).

They set out “to listen to the community, to seek their input regarding issues and opportunities … [referring to available data] using a variety of methods to catch a wide range of perspectives”.  To do so they adapted the core Integral City design tool of the 4 Voices to create a Stakeholder Wheel. This gave them the organizing relationship of  the 4 Voices of  the Strathcona County mature neighbourhood and guided the sequence of their engagements, the choice of engagement methods and demonstrated the inter-relationships of data findings and analysis (see Figure 1).

Stakeholder Wheel

Stakeholder Wheel

Public Engagement

To do their work, the PM called on the 4 Voices of the community:

  • Citizen/Residents
  • Civic Manager/Local Government
  • Civil Society/NGO’s & Service Providers
  • Civic Developers/ Development, Builders and Business Community

The Stakeholder Wheel acted like a choir master’s “pitch pipe” to provide a powerful reference frame to organize engagement processes and sessions with each of the stakeholder groups separately. Like scoring the sections of a symphonic work, appropriate options for engagement were offered to optimize the quality and volume of voices (e.g. Social Media and Survey for Citizens; World Café for Civic Manager; Interviews for Civil Society; one on one sessions with Developers; and a Circle Gathering and Open House for the Combined Voices). The Stakeholder Wheel helped to situate when and where to bring in experts not to present relevant expertise like arrogant soloists, but as melodic sparks that highlighted collective expression. The Wheel gave logic to the sequence of the rehearsal and performance timelines, analysis of themes and finally to bring all stakeholders together into a participatory gathering where all voices were not merely assembled, but re-engaged like a multi-part choir, at another level of complexity.

This Planning Maestros created conditions (like spontaneous “call and respond” choruses) where mutual, trust and respect were built into the ground rules of engagement so each stakeholder group could express their perspective(s),  while the other groups could actively listen, improvise and even generatively challenge.

I think the design of this mature neighbourhood planning process was powerful and comprehensive because it allowed for conflict to be voiced without hijacking the process. It also tracked individual voices (used as quotations in the report to illustrate findings from each group) and offered elegant ways to track collective values and tensions, improvements and concerns and summarize and present data in many valuable tables (in the final public performance at the Open House and in the signature composition that has become their Public Report).

Sustainability

In the Strathcona County project from a planning perspective Integral City Principles (based on Living and Evolutionary System Intelligences) were used to embrace the complexities of land use planning, mature neighbourhood values and geo-spatial information. This Integral City planning process was based on a whole systems engagement of the neighbourhood. The key notes of sustainability lie at the heart of the  process because it essentially enacted the core melody of the Integral City Master Code:  Care for Self, Care for Others and Care for Place. This resulted in a strong memorable chorus (like recitative) for developing a sustainable strategy for Place Making that is also People Caring.

Using the Stakeholder Wheel as motif, the Integral City Planning Maestros created an attractive and extremely well organized online downloadable pdf report. This makes it accessible by all stakeholders who participated and easy to follow (like a song sheet) by all other city stakeholders and external consultants. Furthermore the alignment of the process can be easily referenced during the next stages of drafting the Strategy for Mature Neighbourhoods and  later when implementing it.

Report & Table of Contents

Report & Table of Contents

This dynamic Integral City Planning duo, Beth and Dnynanesh , created the conditions for future sustainable development through nurturing the relationships, stories, data research and recommendations from each group and all groups who participated in this experience. Because their team created  a coherent rehearsal hall for learning to optimize the qualities within each Stakeholder Group and  then discover the power of their combined voices across the entire set of Stakeholder  Groups, they enabled  the community to gain meta perspectives on itself that were not previously available to it.

Summary

It is noteworthy that our PM’s were able to context the entire process of social and cultural awareness with environmental sensitivity and economic realities by engaging a balance of Thought Leaders, Policy Makers and the Public from each Stakeholder Group. Like a full community choir, their final integrated process resonated with expectations and invitations for others to join in the next natural steps of the mature neighbourhood strategy.

Our Planning Maestros have demonstrated how to create the conditions for future learning process(es) to widen the community orchestra of engagement. And what is more, they did this as 2nd generation Integral City Meshworkers – innovating with the 4 Voice-Stakeholder Wheel, Integral City Principles, the Master Code and Intelligences. Their example inspires the whole Integral City Community of  Practice, with a keynote performance that serves a whole planet of emerging Integral Cities.

Brava Beth! ! Bravo Dnyanesh! ! Your way of  “planning” takes us beyond “singing for the community”, and even beyond “singing with the community” to “singing as the community”. That difference lies at the core of the Integral City planning process. Your “planning-as-the-community-performance” deserves a standing ovation!  And I happily recognize you with the first Integral City Meshworkers of the Year award.

Integral City Meshworkers of the Year: 2013

Integral City Meshworkers of the Year: 2013

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Civic Meshworker and Populus Founder, Beth Sanders explores Integral City’s 12 Intelligences in one sentence.

Populus Community Planning

Beth says:

Seeing the whole city as alive, evolving wholes that need nourishment allows us to navigate toward cities that serve citizens well, and citizens that serve cities well.

Read how she unpacks this sentence at her Populus Blog here

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